Subscribe and Save

Montavita® Subscription Policy

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Thank you for choosing Montavita® and subscribing to our premium, lab-tested Himalayan Shilajit.
Our subscription program (“Subscribe & Save”) is designed to offer convenience, savings, and flexible delivery options for our customers across Europe.

Please read the following policy to understand how your subscription works.

1. How the Subscription Works

When you choose “Subscribe & Save” on a product page, you agree to receive recurring deliveries at the selected frequency:

  • Every 1 month (15% off)

  • Every 2 months (10% off)

  • Every 3 months (5% off)

Your subscription will automatically renew unless canceled.

2. Managing Your Subscription

You can manage your subscription at any time via your Montavita customer account:

  • Change delivery frequency

  • Skip a shipment

  • Pause your subscription

  • Update shipping address

  • Update payment method

  • Cancel subscription

Simply log in to:
montavita.eu/account

If you need assistance, email us at:
sales@montavita.eu

3. Payment & Billing

Your selected payment method will be automatically charged 24–48 hours before each shipment.

If a payment fails, we will notify you by email and retry automatically.
Your order will not ship until the payment is successful.

4. Subscription Discounts

Subscription discounts apply only while the subscription is active.

If you cancel your subscription, the discount will no longer apply to future purchases unless you re-subscribe.

Discounts cannot be combined with:

  • Additional promo codes

  • Sitewide sales

  • Bundles

  • Limited-time offers

5. Shipping & Delivery

Subscription orders follow the same shipping timelines as regular orders.

We offer fast EU-wide delivery.
Shipping costs and availability may vary depending on your location.

You will receive a tracking email for every subscription shipment.

6. Skipping or Pausing Deliveries

You may skip a delivery at any time before your next billing date.

You can also pause your subscription for as long as needed.
Pausing does not cancel the subscription.

7. Canceling Your Subscription

You may cancel your subscription at any time, with no fees or commitments.

Cancelation must be done before your next billing date to avoid being charged for that shipment.

To cancel:
Log in → My Subscriptions → Cancel Subscription

8. Returns & Refunds

Subscription orders follow our standard Return Policy.

For safety and quality reasons, opened or used products cannot be returned.

Unopened products can be returned within 14 days of delivery.
Return shipping costs are the customer’s responsibility unless the item was damaged or defective.

For return requests, email:
sales@montavita.eu

9. Failed Deliveries or Address Errors

If an order is returned due to:

  • Incorrect address

  • Customer unavailability

  • Refusal to accept delivery

We may charge a re-shipping fee.
We are not responsible for delays caused by courier errors.

10. Subscription Price Changes

Montavita reserves the right to update subscription pricing or discounts.
Subscribers will be notified of any changes in advance by email.

Your subscription will continue unless canceled.

11. Contact Us

If you have questions about your subscription, we are here to help.

Email: sales@montavita.eu
Website: montavita.eu