Return & Refund Policy

At Montavita, we aim to make your experience simple, clear, and reliable. If you're not satisfied with your purchase, we're here to help.

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30-Day Return Policy

You have 30 days after receiving your order to request a return.

Eligibility for Returns

• Item must be unused and unopened
• In its original packaging
• With proof of purchase

How to Start a Return

To start a return, contact us at:

sales@montavita.eu

Please include your order number and reason for return. We will respond with instructions within 24–48 hours.

Return Address

Montavita
Veldstraat 36
8500 Kortrijk
Belgium

EU 14-Day Right of Withdrawal

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days without providing a reason.

Return Shipping

• Free returns on eligible items
• No restocking fees

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days.

If more than 15 business days have passed, contact us at:

sales@montavita.eu

Our Promise

We stand behind the quality of every product we offer. If something isn’t right, we will make it right — quickly and fairly.